Shipping Policy

Welcome to Apex Retail Hub LLC. We are dedicated to providing our U.S. customers with high-quality home decor products (including rugs, vases, decorative art, etc.) while ensuring a safe and efficient delivery experience.

📦 I. Delivery Area
Currently, we offer delivery services exclusively within the United States; international shipping is not available at this time.

⏱️ II. Order Processing Time
All orders will be processed within 1–3 business days.
Shipment will be arranged once order processing is complete.
Processing times may experience slight delays during promotional periods or peak seasons.

🚚 III. Estimated Delivery Time
Standard Delivery Time: 3–7 business days (within the U.S.).
Actual delivery times may vary depending on the shipping address, weather conditions, or logistical circumstances.

📦 IV. Shipping Carriers (Logistics Partners)
To ensure stable and efficient delivery services, we partner with various domestic U.S. and international logistics companies, including but not limited to:
USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx
The specific shipping method will be automatically selected to match the optimal logistics service based on the order contents and delivery address.

📍 V. Order Tracking
Once your order has shipped, you will receive a confirmation email containing a tracking number.
You can check the real-time delivery status by visiting the official website of the corresponding shipping carrier.

⚠️ VI. Important Delivery Notes
Please ensure that the shipping address you provide is accurate and complete to avoid delays or delivery failures.
Customers are solely responsible for any delivery issues resulting from an incorrect address.
If a package is returned to us due to an incorrect address or failure to sign for delivery, additional fees may apply.

📦 VII. Handling Lost or Delayed Packages
In the event of logistics delays or issues with your package, please contact us immediately; we will assist you in communicating with the shipping carrier and provide a resolution.

📞 VIII. Contact Us
If you have any questions regarding shipping and delivery, please feel free to contact us:
Company Name: Apex Retail Hub LLC
Company Address: 26522 Paseo Belardes, San Juan Capistrano, CA 92675
Phone Number: +1 (864) 789-6340
Email: scott@apexretailhub.com

✅ IX. Disclaimer
Apex Retail Hub LLC reserves the right to adjust shipping methods and timelines based on actual logistics conditions to ensure the best possible delivery experience.